Contact Us
Whether you have a question about one of our reviews, want to flag a factual concern, or simply need to be pointed toward responsible gambling support, the team behind American Casinos is here to help. Use the details below to reach us — we read every message and aim to reply within 48 hours on business days.
Reach the Editorial Team
The quickest way to get a response is by email. Our editorial team handles review queries, corrections and general feedback at [email protected]. Please include as much detail as you can so we can route your message to the right person and get back to you promptly.
We cover a broad range of topics — from how individual casino platforms work to payment methods, bonus terms and state-by-state availability across the US. If you are unsure whether your query fits, send it anyway and we will do our best to help or point you in the right direction.
What You Can Contact Us About
- Review accuracy: If you believe information in one of our platform write-ups is out of date or incorrect, let us know. We verify our content regularly, but the casino space moves fast.
- Editorial suggestions: Is there a platform, topic or US-market question you would like us to cover? We welcome suggestions from readers.
- Responsible gambling concerns: If you or someone you know needs support, we can point you to the right resources. See our responsible gambling guidance for immediate information, including self-exclusion programmes and helplines.
- Partnership and commercial enquiries: For advertising or affiliate partnership questions, please use the same email address and mark your subject line clearly. Note that commercial relationships do not influence our editorial rankings.
- Corrections and complaints: We take accuracy seriously. If you have evidence that a claim on our site is wrong, we want to know about it and will investigate promptly.
Our Editorial Standards
American Casinos is an independent comparison resource. Our team researches and reviews online casino platforms available to players in the United States, with a focus on licensing, game fairness, payment reliability and responsible gambling tools. Platforms are assessed on their merits — commission relationships do not determine rankings or ratings.
All reviews are fact-checked against publicly available information from the platforms themselves, and our ratings reflect the editorial team's assessment at the date shown on each page. If circumstances change after publication, reader feedback is one of the ways we stay current — so do not hesitate to write in.
For full details of how we operate, visit our About Us page, or review the terms that govern your use of this site on our Terms and Conditions page.
Responsible Gambling — Urgent Support
If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, please seek help now rather than waiting. The following organisations provide free, confidential support to anyone in the United States:
- National Problem Gambling Helpline: Call or text 1-800-522-4700, available 24 hours a day, seven days a week.
- Gamblers Anonymous: Peer support meetings available nationwide and online at www.gamblersanonymous.org.
- National Council on Problem Gambling (NCPG): Resources, a chat service and referrals at www.ncpgambling.org.
Most licensed online casino platforms also offer voluntary self-exclusion, deposit limits and session time limits directly in your account settings. Our responsible gambling page explains how these tools work and how to access them.
Response Times and What to Expect
We aim to acknowledge all emails within one business day and provide a full response within 48 hours. During periods of high volume — such as after a major industry update — it may take a little longer. We do not operate a telephone line or live chat at this time, so email at [email protected] is the most reliable way to reach us.
If your query concerns urgent responsible gambling support, please contact the National Problem Gambling Helpline directly at 1-800-522-4700 rather than waiting for an email response from us.